Please read our Refund and Weather Policies in their entirety. If you have any questions, please email email@example.com for clarification. No exceptions to this policy will be made.
Refund/Deferment Policy – Half Marathon & 5k
NEW POLICY FOR 2019! PLEASE READ BEFORE REGISTERING.
More than 30 days before race (choice of):
Deferment to next year’s race (one year only).
Transfer registration to another individual
Refund minus $10 and chronotrack service fee
30 days or less before race:
NO REFUNDS, TRANSFERS OR DEFERMENTS. NO EXCEPTIONS!
To request a refund, deferment or transfer, please email the following information to firstname.lastname@example.org
Your full name
Reason for refund or deferment
Daytime phone number (in case clarification is needed)
If you request a refund or deferment, you will receive an email confirming the status of the request (providing an email address is on file). Please allow up to 10 days for your request to be processed.
Switching Races: You can change races up until 14 days before the event or until the event sells out.
If you switch from the Half Marathon to the 5K, the difference will not be refunded. If you switch from the 5K to the Half Marathon you will be charged the difference.
Corrections to your entry (spelling, age, sex, etc.)
Any changes can be sent in an email to email@example.com up until October 14, 2019. Any corrections not made prior to that date must be made on race day with our race timers. Your race bib contains a label with your registration information. Please verify the information and confirm spelling.
Severe Weather Policy
Weather forecasts are tracked before the race for heavy rain, thunder and lightning, high winds, etc. If there is a possibility of threatening weather, information will be posted on the SoNo Half web site and social media pages to alert participants of possible course changes.
On race day, if the weather is severe or forecasted to become severe during the duration of the event, the race start time can change, the race can be postponed or the event can be cancelled.
No Refunds will be given if the event is cancelled due to severe weather.